Client feedback
What our clients say
CrewHu satisfaction scores from closed tickets, plus Google reviews from clients across North Georgia. Two sources, one picture of how we show up for our clients.
98%
CSAT
500 surveys · 365 days
What clients say
She was great
outstanding customer service
Jesse was friendly professional and quick to resolve the problem.
Thanks a bunch for taking care of all the wifi issues!
These guys are the best!
It is always a pleasure to work with Jesse on any issues as he is very knowledgeable and patient with customers that are not as tech knowledgeable. He is quick on any issues we have had and works to a final resolution. great services.
Jesse arrives with such a positive energy. He always asks questions to make sure he understands the ticket and he communicates well, whether the problem is resolved immediately or not.
Very helpful! Jhen got me back up and running quickly!
Appreciate the help!
Jehn was very positive and helpful! I had a great experience with her this afternoon! Thank you Jehn!
Thank you for always being so quick and efficient!!
Jesse always does an amazing job with keeping us updated on what is going on with tickets we log. He is courteous, knowledgeable and always so helpful.
this will result in an immediate positive impact for our patients! Thank yall so much for getting this fixed!
Jesse went above and beyond to help resolve the issue. He's fantastic!
Jesse always on time and he's very informative!
Thanks Corey! It's always a pleasure to work with you!
Outstanding !
Chip & April were fantastic with helping get this issue resolved. It took some back and forth between us and the vendor but finally were able to come to resolution. Thank you both!!!
Thanks, Corey!
Corey was super helpful, even though I know that y'all super busy! He resolved my issue and also proactively explained a solution to a problem that I may run into. He was kind and easy to work with!
From our Google Business Profile
Google reviews from North Georgia clients
5.0 61 Google reviews
We have had an excellent experience working with BD Managed IT. Their team is consistently responsive whenever we need assistance, and they always communicate with professionalism, patience, and a friendly attitude. Their support has been instrumental in keeping our business operations running smoothly. Whether addressing an immediate technical concern or providing strategic guidance, they take the time to understand the issue, explain the solution, and make sure everything is fully resolved. A great example was their support with case 01457099. When we experienced a critical issue, their team responded quickly, helped identify the problem, and worked diligently to restore operations. They came through when we needed them and demonstrated the value of having a dependable IT partner. We also appreciate their proactive approach to cybersecurity and their guidance in helping us make informed technology decisions. BD Managed IT is knowledgeable, reliable, and genuinely committed to the success of its clients. I highly recommend them to any organization looking for a trusted managed IT partner.
Our Company has used BdManagedIT for 25 years! They are the best and we have never given any thought to changing our relationship. Always responsive and fixes the issue quickly. BdManagedIT has been a partner with us thru every project our company has started and ended. Their team has worked easily with our clients' IT teams to implement exactly what is needed to get the project up and going. The team has always been patient with our associates and works hard to solve our issue. The team gives us great ideas on how to handle our upcoming needs and always factors in how to save money. BdManagedIT anticipates our "future" needs and explains them to us in "real" language. It doesn't matter the size of your company - BdManagedIT treats you as if you are their most important client. They are not just a "vendor" - they are your Partner! If you need IT services I highly recommend BdManagedIT for ALL your IT needs.
Jehn was very positive and helpful! I had a great experience with her this afternoon! Thank you Jehn!
We have had a great experience working with this company for several years. They keep our IT systems running smoothly and are quick to respond when an issue comes up. I’ve been assisted by Chip a lot over the years and he is always awesome to work with. Most recently Corey was a big help with an issue that popped up. Thanks, guys!
BD ManagedIT has always been great to work with. They are timely, professional, courteous and very knowledgeable. I would highly recommend this company. I have worked with several members of the team and Corey is one of the best. He has always responded promptly and figured out a resolution to whatever issue or question my team has presented him.