Client feedback
What our clients say
CrewHu satisfaction scores from closed tickets, plus Google reviews from clients across North Georgia. Two sources, one picture of how we show up for our clients.
98%
CSAT
500 surveys · 365 days
What clients say
Thank you, Corey, for taking care of this issue.
Went above and beyond.
April was kind and emailed me to give me an ETA for Corey to help me. Corey got on at that time and fixed my issue quickly. Thank you to the team!
I can confirm it's working - thank you Corey : ) Liz
super diligent on the response; thank you
Thank you, Charles!!
Every One is GREAT!!!!!!!
nice job, thank you!
Jesse was able to get the issue resolved quickly and efficiently. He kept me informed of the progress and when i returned to work the issue was resolved. We always appreciate the work Jesse does. Thank you!
Corey called the same day and investigated the issue. He was able to find where the error was coming from and get me an answer.
Jesse is awesome!!
Thank y'all - I did not want to reopen the ticket - I can confirm it's the latest from my end as well : ) this is a huge win for the clinical team - thank y'all so much.
Always Very Helpful!
Fast and accurate
April and John are awesome!! Thank you for all you do!!
Corey is awesome!! Thank you for everything you do!!
You are all great!!!
Thank you, Jesse!
Jhen was great. She stuck with me until it was resolved. Thanks
They were a big help to get this resolved quickly.
From our Google Business Profile
Google reviews from North Georgia clients
5.0 61 Google reviews
Always a quick response. Often can resolve problems remotely and with little disruption to the workday. Kindly listen to suppositions from us non-experts (who if we really knew anything could have fixed it ourselves! Great group of people.
Great service with responsive and professional team. Highly recommended!
We have had an excellent experience working with BD Managed IT. Their team is consistently responsive whenever we need assistance, and they always communicate with professionalism, patience, and a friendly attitude. Their support has been instrumental in keeping our business operations running smoothly. Whether addressing an immediate technical concern or providing strategic guidance, they take the time to understand the issue, explain the solution, and make sure everything is fully resolved. A great example was their support with case 01457099. When we experienced a critical issue, their team responded quickly, helped identify the problem, and worked diligently to restore operations. They came through when we needed them and demonstrated the value of having a dependable IT partner. We also appreciate their proactive approach to cybersecurity and their guidance in helping us make informed technology decisions. BD Managed IT is knowledgeable, reliable, and genuinely committed to the success of its clients. I highly recommend them to any organization looking for a trusted managed IT partner.
Our Company has used BdManagedIT for 25 years! They are the best and we have never given any thought to changing our relationship. Always responsive and fixes the issue quickly. BdManagedIT has been a partner with us thru every project our company has started and ended. Their team has worked easily with our clients' IT teams to implement exactly what is needed to get the project up and going. The team has always been patient with our associates and works hard to solve our issue. The team gives us great ideas on how to handle our upcoming needs and always factors in how to save money. BdManagedIT anticipates our "future" needs and explains them to us in "real" language. It doesn't matter the size of your company - BdManagedIT treats you as if you are their most important client. They are not just a "vendor" - they are your Partner! If you need IT services I highly recommend BdManagedIT for ALL your IT needs.
Jehn was very positive and helpful! I had a great experience with her this afternoon! Thank you Jehn!