Client feedback
What our clients say
CrewHu satisfaction scores from closed tickets, plus Google reviews from clients across North Georgia. Two sources, one picture of how we show up for our clients.
98%
CSAT
500 surveys · 365 days
What clients say
As always, Jesse is very professional and does a great job!
Very good job
As always, very helpful and very efficient!
Jesse is my go-to when I have any issues! He is fantastic in solving complicated problems and jumping in when needed!
Jesse is always quick to respond and explain everything so well!
Thank you both! I know this proved to be a tricky one but you got it resolved. My hands and wrists thank you for saving those few clicks numerous times a day.
Jesse was great!
Jesse is always helpful!
Wonderful customer service! Thank you for your help!
Jhen was very helpful and resolved the issue quickly. Jhen took the time to understand the issue and explained the reason for the login issue. Jhen was very patient with me and provided calm support during a time of stress. Thank you, Jhen!
Jesse went above and beyond to help me resolve this issue in a timely manner!
As always, handles problem promptly! Thanks!
Thanks guys - I know Joey (and Mike) will be very happy about this.
Paul jumped right in to help and he quickly resolved my issue. Thank you, Paul.
Jesse is the best!
Super! As always! Thank you
Thanks for your expertise!
Thank y'all so much for keeping me up & running!
Paul was very helpful in fixing my problem and very patient. I really appreciate it!
Jesse is always great!
From our Google Business Profile
Google reviews from North Georgia clients
5.0 17 Google reviews
This team has supported my solopreneur business for over six years and has been the most valued and trusted partner for my tech-based operations. Professional and personable, these folks never cease to amaze me with their depth of knowledge and willingness to go out on a limb with me to solve the quirkiest of hidden issues or the glaring emergencies, even working seamlessly with other software support teams that are industry specific for me. Backups are the backbone of what I do, and their service is rock-solid reliable. A gem of a resource and, frankly, I would not be able to operate without them. Thanks a million, y'all!
Will go above and beyond for you.
Rock Drill Sales has been using bdManagedIT for many years. Their team is professional, courteous, and dependable. They are very knowledgeable of their trade and are quick to respond in resolving any issues. We highly recommend using bdManagedIT for your computer system and network needs.
Our team has had an excellent experience working with BD IT! Their team is always incredibly responsive whenever we need help, resolving issues quickly and minimizing downtime. Everyone we've worked with has been friendly, professional, and genuinely committed to providing outstanding service. Their proactive support has played a huge role in keeping our business running smoothly. Beyond day-to-day IT support, they've provided valuable strategic guidance and cybersecurity expertise that have helped us strengthen our technology infrastructure and better protect our organization from evolving threats.
I've been fortunate to work with Bob Dickson and his company for almost 20 years. They've always been incredible responsive, which is particularly important in our work. They're always up to date on the latest issues that can affect my company, and give expert counsel for so many IT issues. I'd highly recommend working with this company.