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bdManagedIT

Managed IT, Madison & Woodstock, GA

Managed IT Services with a Small-Town Feel

Driving business growth & reducing cyber risk through strategic IT partnership.

Accredited by

Microsoft Solutions Partner, Security and Modern Work ThreatLocker Gold Partner

30 yrs

Serving Georgia since 1996

2 offices

Madison and Woodstock

24/7

Security monitoring

99.98%

Client systems uptime

Minutes

Most issues resolved remotely

Same-day

On-site dispatch when needed

bdManagedIT customer satisfaction score on CrewHu

Customer satisfaction (CrewHu)

30 yrs

Serving Georgia since 1996

2 offices

Madison and Woodstock

24/7

Security monitoring

99.98%

Client systems uptime

Minutes

Most issues resolved remotely

Same-day

On-site dispatch when needed

bdManagedIT customer satisfaction score on CrewHu

Customer satisfaction (CrewHu)

98%

CSAT

500 surveys · 365 days

What clients say

Jehn was very positive and helpful! I had a great experience with her this afternoon! Thank you Jehn!
Emily · Spray Foam Systems · Today
Thank you for always being so quick and efficient!!
Audra · Morgan Medical Center · Today
Jesse always does an amazing job with keeping us updated on what is going on with tickets we log. He is courteous, knowledgeable and always so helpful.
Deann · Morgan Medical Center · Today
this will result in an immediate positive impact for our patients! Thank yall so much for getting this fixed!
Susan · Morgan Medical Center · Yesterday
Jesse went above and beyond to help resolve the issue. He's fantastic!
Morgan · Morgan Medical Center · 3 days ago
Jesse always on time and he's very informative!
Nickey · Morgan Medical Center · 3 days ago
Thanks Corey! It's always a pleasure to work with you!
Janna · Morgan Medical Center · 1 week ago
Outstanding !
John · Morgan Medical Center · 1 week ago
Chip & April were fantastic with helping get this issue resolved. It took some back and forth between us and the vendor but finally were able to come to resolution. Thank you both!!!
Audra · Morgan Medical Center · 1 week ago
Thanks, Corey!
Ginger · Lake Oconee Rental · 1 week ago
Corey was super helpful, even though I know that y'all super busy! He resolved my issue and also proactively explained a solution to a problem that I may run into. He was kind and easy to work with!
A client · Spray Foam Systems · 1 week ago
April & Jesse are great to work with!!
Audra · Morgan Medical Center · 1 week ago
Jesse was super helpful!! I appreciate his efforts in troubleshooting the issue I was having access the Atera website.
Audra · Morgan Medical Center · 2 weeks ago
LOVE working with Corey. He is very knowledgeable and professional. Corey is a valuable asset to BD.
Cindy · Morgan Medical Center · 2 weeks ago
As always, Jesse is very professional and does a great job!
Yvonne · Lake Oconee Presbyterian Church · 3 weeks ago
Very good job
Dan · Source of Light International · 3 weeks ago
As always, very helpful and very efficient!
Traci · Morgan Medical Center · 3 weeks ago
Jesse is my go-to when I have any issues! He is fantastic in solving complicated problems and jumping in when needed!
Janel · Morgan Medical Center · 3 weeks ago
Jesse is always quick to respond and explain everything so well!
Cela · Morgan Medical Center · 3 weeks ago
Thank you both! I know this proved to be a tricky one but you got it resolved. My hands and wrists thank you for saving those few clicks numerous times a day.
Kim · Morgan Medical Center · 3 weeks ago
The bdManagedIT team in Madison, Georgia

The small-town difference

National-MSP capability, with local warmth.

For 30 years we have delivered the credibility of a national managed IT provider with the warmth of a partner who lives down the road. We answer the phone, we know your name, and we treat your business like our own.

  • Named technicians who know your environment
  • 30 years, family-owned, still answering the phone
  • On-site response across North Georgia
  • Enterprise-level security -- we are a ThreatLocker Gold Partner and a Microsoft Solutions Partner in Security and Modern Work.
  • Compliance evidence kept year-round, not at audit time
Our story

The challenge

Running a business should not mean running an IT department.

When your business depends on secure, fully operational technology, you need a partner, not just a provider.

01

Use technology to its fullest

Get more from the tools you already pay for, with a partner who knows your stack.

02

Secure against evolving threats

Zero-trust, AI-supported security that keeps your data and your people protected.

03

Keep up with change

Stop chasing updates. We manage the roadmap so you can run the business.

Core services

Strategy, security, and support. One accountable team.

Keep scrolling to see how the three layers work together under one managed IT agreement.

01 / 03

Strategy

A vCIO-led roadmap built on a real understanding of your business, your risks, and where you are headed.

  • Technology roadmap and budget planning
  • Quarterly business reviews
  • IT spend aligned to growth
02 / 03

Security

Zero-trust protection across your users, email, devices, and network, monitored around the clock.

  • ThreatLocker + Microsoft Defender stack
  • Email filtering, MFA, and training
  • 24/7 security monitoring and response
03 / 03

Support

A responsive remote help desk and on-site response across North Georgia, from people who know your setup.

  • Most issues resolved remotely in minutes
  • Same-day on-site dispatch when needed
  • Emergency coverage when it cannot wait
What we do

Solutions built for how you actually work.

Choose a layer to see how we run it day to day. The same flat-fee Georgia team, whether you have three users or three hundred.

Managed IT · OperationsLIVE
DC-01 · Domain ControllerHealthy
Mail GatewayPatching 84%
Backup NASSynced
142 endpointsMonitored
99.98% uptimeOne flat monthly fee
Explore Managed IT
The bdManagedIT team at work in Madison, Georgia

Your virtual IT department

Enterprise-grade IT, fully managed.

One core managed IT offering pairs proactive management with responsive support when there is no time to waste. No tiers to decode, no surprise invoices.

  • Proactive monitoring and patching
  • Zero-trust security stack
  • Cloud backup and recovery
  • Email security and training
  • vCIO strategy and roadmap
  • Help desk and on-site support
Explore managed IT

How it works

We make IT simple.

1

Book a call

Talk to an IT strategist, not a sales script.

2

Get an assessment

We complete a business technology assessment of where you stand.

3

Get your plan

A custom roadmap to manage and protect your technology.

From our Google Business Profile

Reviews from real North Georgia clients.

5.0 59 Google reviews
Jehn was very positive and helpful! I had a great experience with her this afternoon! Thank you Jehn!
Emily Dockery · in the last week
We have had a great experience working with this company for several years. They keep our IT systems running smoothly and are quick to respond when an issue comes up. I’ve been assisted by Chip a lot over the years and he is always awesome to work with. Most recently Corey was a big help with an issue that popped up. Thanks, guys!
Lake Oconee Event Company · in the last week
BD ManagedIT has always been great to work with. They are timely, professional, courteous and very knowledgeable. I would highly recommend this company. I have worked with several members of the team and Corey is one of the best. He has always responded promptly and figured out a resolution to whatever issue or question my team has presented him.
Deann Cook · in the last week
Jesse has been great to work with anytime I’ve needed help! He’s quick to respond, professional, and always aims to find a resolution for the problem.
Megan Morris · in the last week

Industries we serve

One partner for every industry in North Georgia.

bdManagedIT delivers secure, strategic managed IT services tailored to the unique needs of professional services firms, healthcare organizations, construction and engineering companies, nonprofits, local governments, and growing small businesses across North Georgia.

  • Professional Services
  • Healthcare
  • Construction & Engineering
  • Non-Profit & Local Government
  • Small Business
Explore industries
  • Healthcare
  • Legal
  • Government
  • Finance
  • Accounting
  • Construction
  • Education
  • Hospitality

Why bdManagedIT

Built in Madison. Still run by the people who started it.

Bob Dickson founded bdManagedIT in December 1996 with a straightforward idea: North Georgia businesses deserve the same technology a large company has, delivered by someone who picks up the phone. Nearly thirty years later, two generations of the Dickson family are active in the business every day.

We are not a national call center with a local area code. We know our clients by name and show up when it matters.

Meet the whole team
Bob and Alex Dickson, father and son, leading bdManagedIT from Madison, Georgia

Bob Dickson

Founder & CEO · 30 years serving Georgia

Alex Dickson

Director of Business Development

Before you call

Managed IT, frequently asked questions

What is included in your managed IT plan?
Our managed IT plan covers proactive management, zero-trust cybersecurity, cloud, email security, help desk, and IT strategy, all for one flat monthly fee, whether you have 3 or 300 users.
How much does managed IT support cost?
Pricing is one flat monthly fee that scales with your team. Use our IT Cost Calculator for a tailored estimate, or book a first appointment for a firm quote.
How quickly do you respond to support requests?
Most issues are resolved remotely within minutes, with same-day on-site dispatch across North Georgia when needed.
Where is bdManagedIT located?
We are based in Madison, GA with a second office in Woodstock, GA, and we serve businesses across North Georgia in person and remotely.
What makes bdManagedIT different from other providers?
We are a 30-year, family-owned Georgia MSP delivering enterprise-grade IT with a small town feel. You will know the people protecting your business by name.
Which compliance frameworks do you support?
We support CIS Controls v8, HIPAA, PCI-DSS, CJIS, the FTC Safeguards Rule, NIST CSF, and cyber insurance control requirements, mapping the controls, closing gaps, and keeping audit-ready evidence.

Stop managing IT. Start owning it.

One team, one flat fee, and a 30-year track record across North Georgia.

Microsoft Solutions Partner · ThreatLocker Gold Partner · Serving Georgia since 1996