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Strategy
A vCIO-led roadmap built on a real understanding of your business, your risks, and where you are headed.
- Technology roadmap and budget planning
- Quarterly business reviews
- IT spend aligned to growth
Managed IT · Madison & Woodstock, GA
Managed IT Services with a Small-Town Feel.
Enterprise-grade technology, security, and support that drive efficiency, growth, and long-term value, delivered by people in North Georgia who know your business by name.
Accredited by
30 yrs
Serving Georgia since 1996
2 offices
Madison and Woodstock
24/7
Security monitoring
99.98%
Client systems uptime
Minutes
Most issues resolved remotely
Same-day
On-site dispatch when needed
Customer satisfaction (CrewHu)
30 yrs
Serving Georgia since 1996
2 offices
Madison and Woodstock
24/7
Security monitoring
99.98%
Client systems uptime
Minutes
Most issues resolved remotely
Same-day
On-site dispatch when needed
Customer satisfaction (CrewHu)
The small-town difference
National-MSP capability, with local warmth.
For 30 years we have delivered the credibility of a national managed IT provider with the warmth of a partner who lives down the road. We answer the phone, we know your name, and we treat your business like our own.
- Named technicians who know your environment
- 30 years, family-owned, still answering the phone
- On-site response across North Georgia
- Enterprise-level security -- we are a ThreatLocker Gold Partner and a Microsoft Solutions Partner in Security and Modern Work.
- Compliance evidence kept year-round, not at audit time
98%
CSAT
500 surveys · 365 days
What clients say
As always, Jesse is very professional and does a great job!
Very good job
As always, very helpful and very efficient!
Jesse is my go-to when I have any issues! He is fantastic in solving complicated problems and jumping in when needed!
Jesse is always quick to respond and explain everything so well!
Thank you both! I know this proved to be a tricky one but you got it resolved. My hands and wrists thank you for saving those few clicks numerous times a day.
Jesse was great!
Jesse is always helpful!
Wonderful customer service! Thank you for your help!
Jhen was very helpful and resolved the issue quickly. Jhen took the time to understand the issue and explained the reason for the login issue. Jhen was very patient with me and provided calm support during a time of stress. Thank you, Jhen!
Jesse went above and beyond to help me resolve this issue in a timely manner!
As always, handles problem promptly! Thanks!
Thanks guys - I know Joey (and Mike) will be very happy about this.
Paul jumped right in to help and he quickly resolved my issue. Thank you, Paul.
Jesse is the best!
Super! As always! Thank you
Thanks for your expertise!
Thank y'all so much for keeping me up & running!
Paul was very helpful in fixing my problem and very patient. I really appreciate it!
Jesse is always great!
The challenge
Running a business should not mean running an IT department.
When your business depends on secure, fully operational technology, you need a partner, not just a provider.
01
Use technology to its fullest
Get more from the tools you already pay for, with a partner who knows your stack.
02
Secure against evolving threats
Zero-trust, AI-supported security that keeps your data and your people protected.
03
Keep up with change
Stop chasing updates. We manage the roadmap so you can run the business.
Core services
Strategy, security, and support. One accountable team.
Keep scrolling to see how the three layers work together under one managed IT agreement.
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Security
Zero-trust protection across your users, email, devices, and network, monitored around the clock.
- ThreatLocker + Microsoft Defender stack
- Email filtering, MFA, and training
- 24/7 security monitoring and response
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Support
A responsive remote help desk and on-site response across North Georgia, from people who know your setup.
- Most issues resolved remotely in minutes
- Same-day on-site dispatch when needed
- Emergency coverage when it cannot wait
What we do
Solutions built for how you actually work.
Choose a layer to see how we run it day to day. The same flat-fee Georgia team, whether you have three users or three hundred.
DC-01 · Domain ControllerHealthy
Mail GatewayPatching 84%
Backup NASSynced
142 endpointsMonitored
99.98% uptimeOne flat monthly fee
Your virtual IT department
Enterprise-grade IT, fully managed.
One core managed IT offering pairs proactive management with responsive support when there is no time to waste. No tiers to decode, no surprise invoices.
- Proactive monitoring and patching
- Zero-trust security stack
- Cloud backup and recovery
- Email security and training
- vCIO strategy and roadmap
- Help desk and on-site support
How it works
We make IT simple.
1
Book a call
Talk to an IT strategist, not a sales script.
2
Get an assessment
We complete a business technology assessment of where you stand.
3
Get your plan
A custom roadmap to manage and protect your technology.
From our Google Business Profile
Reviews from real North Georgia clients.
5.0 17 Google reviews
This team has supported my solopreneur business for over six years and has been the most valued and trusted partner for my tech-based operations. Professional and personable, these folks never cease to amaze me with their depth of knowledge and willingness to go out on a limb with me to solve the quirkiest of hidden issues or the glaring emergencies, even working seamlessly with other software support teams that are industry specific for me. Backups are the backbone of what I do, and their service is rock-solid reliable. A gem of a resource and, frankly, I would not be able to operate without them. Thanks a million, y'all!
Will go above and beyond for you.
Rock Drill Sales has been using bdManagedIT for many years. Their team is professional, courteous, and dependable. They are very knowledgeable of their trade and are quick to respond in resolving any issues. We highly recommend using bdManagedIT for your computer system and network needs.
Our team has had an excellent experience working with BD IT! Their team is always incredibly responsive whenever we need help, resolving issues quickly and minimizing downtime. Everyone we've worked with has been friendly, professional, and genuinely committed to providing outstanding service. Their proactive support has played a huge role in keeping our business running smoothly. Beyond day-to-day IT support, they've provided valuable strategic guidance and cybersecurity expertise that have helped us strengthen our technology infrastructure and better protect our organization from evolving threats.
Industries we serve
One partner for every industry in North Georgia.
BD Managed IT delivers managed IT built for the compliance, budget, and public trust demands of Georgia housing authorities, municipal government offices, nonprofit organizations, and religious organizations.
- Professional Services
- Healthcare
- Construction & Engineering
- Non-Profit & Local Government
- Small Business
- Healthcare
- Legal
- Government
- Finance
- Accounting
- Construction
- Education
- Hospitality
Why bdManagedIT
Built in Madison. Still run by the people who started it.
Bob Dickson founded bdManagedIT in December 1996 with a straightforward idea: North Georgia businesses deserve the same technology a large company has, delivered by someone who picks up the phone. Nearly thirty years later, two generations of the Dickson family are active in the business every day.
We are not a national call center with a local area code. We work from Madison and Woodstock, know our clients by name, and show up when it matters.
Meet the whole team
Bob Dickson
Founder & CEO · 30 years serving Georgia
Alex Dickson
Director of Business Development
IT at every stage
Built for businesses of every shape and size.
Small business
Your first real IT department
Right-sized managed IT that gives a small team enterprise-grade security without the overhead, one flat fee from day one.
Managed IT for small businessGrowing teams
IT that scales with you
Adding people, locations, and apps? We keep onboarding, devices, and security tight while you grow, no growing pains.
Explore managed ITRegulated & established
Compliance built into your IT
HIPAA, PCI, CJIS, and the controls your auditors expect: we map them, close the gaps, and keep the evidence.
Visit the compliance centersFree tools
See where your business stands, free.
Get an instant read on your IT cost, downtime risk, security, compliance, and AI readiness. No sales pitch, just a clear starting point and a report you can act on.
IT Cost Calculator
A tailored monthly estimate for fully managed IT, based on your team and setup.
StartDowntime Cost Calculator
See what every hour of downtime costs you in payroll and lost revenue.
StartCyber Security Self-Assessment
Score your defenses across endpoints, identity, email, and recovery.
StartCyber Insurance and Compliance Readiness Checker
See where you stand on the controls insurers and auditors expect, with the gaps mapped.
StartAI Readiness Assessment
Find out how ready your business is to adopt AI safely, and where to start.
StartIT Maturity Assessment
See whether your IT is reactive or strategic, and the next steps to level up.
StartBefore you call
Managed IT, frequently asked questions
- What is included in your managed IT plan?
- Our managed IT plan covers proactive management, zero-trust cybersecurity, backup, cloud, email security, help desk, and IT strategy, all for one flat monthly fee, whether you have 3 or 300 users.
- How much does managed IT support cost?
- Pricing is per user as one flat monthly fee and scales with your team. Use our IT Cost Calculator for a tailored estimate, or book a first appointment for a firm quote.
- How quickly do you respond to support requests?
- Most issues are resolved remotely within minutes, with same-day on-site dispatch across North Georgia when needed.
- Where is bdManagedIT located?
- We are based in Madison, GA with a second office in Woodstock, GA, and we serve businesses across North Georgia in person and remotely.
- What makes bdManagedIT different from other providers?
- We are a 30-year, family-owned Georgia MSP delivering enterprise-grade IT with a small town feel. You will know the people protecting your business by name.
- Which compliance frameworks do you support?
- We support CIS Controls v8, HIPAA, PCI-DSS, CJIS, the FTC Safeguards Rule, NIST CSF, and cyber insurance control requirements, mapping the controls, closing gaps, and keeping audit-ready evidence.
Stop managing IT. Start owning it.
One team, one flat fee, and a 30-year track record across North Georgia.
Microsoft Solutions Partner · ThreatLocker Gold Partner · Serving Georgia since 1996